Asking for Assistance while Shopping
Mel is on a business trip in the UK. During her lunch break, she is shopping for some gifts to
take home with her. She is looking for a dress for her friend, Maria, and asks the shop
assistant for some help…
Shop Assistant: Good evening! How can I help you, madam?
Mel: Well, I’m interested in that dress over there, the blue one.
Shop Assistant: OK, what size would you like?
Mel: Actually, it is not for me. It’s for a friend back in Italy. I think she's a size 38, but Im
not totally sure…
Shop Assistant: OK, a size 38 is 10 in the UK. Although, that particular dress runs small so
you might be better with a UK 12.
Mel: Mm… I’m not sure what to do. I know she would love the dress but what if it doesn’t
fit? Will I be able to return it for a refund if it doesn’t fit?
Shop Assistant: That dress is on sale at £50 so unfortunately, you will only be able to return
it for an exchange or credit note.
Mel: But I live in Italy and I’m not planning return to the UK for while…
Shop Assistant: If it doesn’t fit, you can return it by post, and I will issue a credit note for
you to spend in our online shop or you will be able to use it in-store if you return to the UK.
Mel: OK – I’ll take a chance on it! Fingers crossed it will fit her… Thanks for your help.
Shop Assistant: No problem at all. Enjoy the rest of your trip here!
PHRASAL VERBS
Phrasal verb | Meaning | Example sentence | Categories |
|---|---|---|---|
To set about | To start to do something. |
| Future |
To look ahead | To think about what might happen in the future. | I’m trying to look ahead to see how I can expand the business. | Future |
To think ahead | To think about what might happen in the future | It’s time to think ahead and plan what we are going to do this year. | Future |
To carry something
out
| To do or complete something | I’m planning to carry out more research on digital technology for learning. | Future |
To look forward to | To be exciting about something that is going to happen. | I’m really looking forward to going on holiday this summer. | Future |