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Reporting a Breakdown

Bradley was driving to work when he hit some stones on the road. His car broke down. He calls the breakdown company… 

Call operator: Hello, roadside assistance, how may I help you? 

Bradley: Hi, I’m calling to report a breakdown. I was driving my car on the motorway and I hit some stones on the road. An emergency light came on, so I pulled over to the side of the road. 

Call operator: OK, are you parked in a safe location at the moment? 

Bradley: Yes, I am. 

Call operator: What motorway are you on? Can you describe your location? 

Bradley: I’m on the A50 northbound. I’m parked just before junction 12. 

Call operator: OK, please stay inside the car and I will send someone to you straight away. Someone will be with you within 15 minutes. 

Bradley: Great, thank you so much for your help! 

images related to the title of the conversations
Reporting a Breakdown


Phrasal verb
Example sentence
To run up against

To experience something difficult and unexpected.

The politicians ran up against strong opposition from the people.

To wrestle with

To try very hard to deal with a problem or a difficult situation.

I wrestled with the decision for a few months before deciding to quit.

To think through

To carefully consider the possible results of doing something.

I need some time think this through before making a decision.

To knuckle down

To start working or studying harder.

He’s going to have to knuckle down if he wants to pass the course.

To talk over

To discuss a

problem or situation

with someone.

We talked over the

issues in the

meeting before

making a decision.

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